Support
If you need help with , we’re here for you.
Contact Support
Email: support@insomniabye.com
We aim to respond within 24–48 hours (Monday–Friday).
When you email, please include:
The email you used at checkout
Your order ID (if you have it)
A brief description of the issue (e.g., “can’t download PDF,” “didn’t receive access email”)
Common Issues
1. I didn’t receive my download link.
Check your Spam, Promotions, and Updates folders.
Search your inbox for the name of the digital product e.g. “Sleep Maintenance Reset Method”.
If you still can’t find it after 15–20 minutes, email us and we’ll resend it manually.
2. My download link isn’t working.
Try a different browser or device.
Make sure your internet connection is stable.
If it still doesn’t work, send us a screenshot or the exact error message so we can troubleshoot.
3. I can’t open the PDF.
Make sure you have a PDF reader (like Adobe Reader) installed and updated.
On mobile, try saving the file first, then opening it from your Files app.
Refunds & Billing
We offer a 30‑day money‑back guarantee on the digital products we sell.
For refund or billing questions, email support@insomniabye.com with your name, purchase email, and order details.
For full details, see our Terms & Conditions and Privacy Policy pages.
Customer Support Address
Phone:+254703549101
Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA.
Feedback
We’re always improving the guide and bonuses.
If you have suggestions, notice any issues, or want to share a win, we’d love to hear from you at support@insomniabye.com